Frequently Asked Questions
Everything you need to know about your luxury shopping experience.
What is the standard shipping time for domestic orders?
Standard shipping typically takes 3 to 7 business days for delivery within the continental United States. Expedited and overnight shipping options are available at checkout for faster delivery.
What is your return policy for evening wear and bridal gowns?
We accept returns on unworn, unwashed items with original tags and security ribbons attached within 30 days of purchase. Please note that bridal gowns may have specific return conditions to ensure the garment's integrity.
How do I determine my correct size in Badgley Mischka footwear?
Most of our footwear runs true to size. However, for pointed-toe styles or evening pumps, we recommend consulting our detailed size guide or ordering a half-size up if you are between sizes.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and the weight of the parcel.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. Once an order is placed, we are usually unable to make modifications or cancellations. Please contact customer service as soon as possible for assistance.
Are your products available for wholesale or bridal boutiques?
We do partner with select luxury retailers and bridal boutiques. For wholesale inquiries or to become an authorized stockist, please contact our corporate sales department through our contact form.